AstroTrac System

Dear Customers,

Please note, Katie who is responsible for dispatching the goods is away until 28 Sep and John who is helping Zoltan to answer the phone and emails is away until 21 Sep.

This is affecting dispatch times at the moment, so please be patient.

Phone calls might NOT ALWAYS BE ANSWERED during this time, however if it is really urgent, you could try to call Zoltan on his mobile: 07912784737.

We'll be back to business as normal on Monday, 28 Sep (although there will be a bit of catch up time).

MANY OF THE ORDERS WILL BE DISPATCHED as normal or with a short delay, but Zoltan is on its own (with occasional help from Andy or Steve), so please be patient.

Thanks for your understanding and patience!

Your 365Astronomy Team

PLEASE READ IT! IMPORTANT! COVID-19 and STOCK AVAILABITITY INFO:

Please note that currently we receive about 10 times more phone calls, 3-4 times as many emails, orders etc. whilst we work with reduced staff, so please be patient.

PLEASE CONTACT US TO CHECK CURRENT AVAILABILITY BEFORE YOU ORDER ANY SKYWATCHER, CELESTRON, BAADER, BRESSER, LUNT, TS and ZWO PRODUCTS (and poossibly some others as well), AS STOCK LEVELS FLUCTUATE AND WE JUST CANNOT UPDATE THE LEVELS IN REAL TIME...

If you have an urgent inquiry, please call Zoltan on his mobile during working hours (Mon-Fri 9am-5pm)

Please send a text or WhatsApp message to Zoltan ONLY if you failed to call him or if it is extremely urgent. His mobile has been flooded with messages as well...

079 1278 4737 (international format: + 44 79 1278 4737)

Thanks for your patience!

Keep safe and healthy!

sidenote...TO THE ATTENTION OF OUR INTERNATIONAL CUSTOMERS (outside of Europe)!

Please note, due to the increased number if issues with postal services to most directions (especially Australia, Canada, USA etc), we will only ship to these countries on the base of special request and depending on the value and size of the products. This is a temporary measure and we hope to supply worldwide again as soon as the situation improves. 

SHIPMENTS TO THE UK and EUROPE ARE NOT AFFECTED!

Thanks for your understanding. Zoltan T., owner