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Payment Information

We do not only try to give you the opportunity to have "Discovery for Every Day", but we do it in a secure and convenient way for your satisfaction and peace of mind.

Thus we can accept payments from you in a variety of ways.

When we process your payment, it happens through our SSL Certified website, so you can use it and pay with confidence. 365Astronomy is certified with Rapid SSL.

We don't actually keep any information about your credit or debit card.

Please note that we will ship to a delivery address that differs from the registered credit/debit card address if you provide additional proof of your addresses. This can be done through sending us a scanned bill (gas, electricity, water or similar) through e-mail. You can see our email address in the top right corner of our website. Because of today's spam issues we won't write it down here. You may also contact us through our spam-free online form.

If you are buying an expensive telescope or the value of your purchase is unusually high (e.g. above £1000), we would recommend you to contacting your card issuer bank before you go to the checkout.

WORLDPAY

For our customers' higher satisfaction we have implemented a new payment module that enables you to checkout even the most expensive telescopes safely by using the biggest payment processing organisation in the U.K.
The Worldpay modul is now live.
We
process payments made by using the following cards:
Maestro, Solo, Visa Debit, Debit MasterCard, Visa Electron, MasterCard Personal, MasterCard World Signia, Maestro International, Visa Personal Credit Card and all types of commercial credit cards from Visa and MasterCard as well as JCB Credit Cards.

PAYPAL

If you have a Paypal account you can pay us through your account without a need for sharing your card details with us. In this way you can also pay directly from your bank account.

But if you dont have a Paypal account you can still pay through this rout by using your credit or debit card.

GOOGLE CHECKOUT / GOOGLE WALLET

Please note that Google decided to shut down Google Checkout on 20th November 2013, so we've already stopped using it on our website.

PAYPAL EXPRESS

Paypal Express allows you to checkout in few steps without a need for registration on our website. It is available now.

UNPROCESSABLE ORDERS

In the case if we cannot fulfill your enquiry because the ordered item became unavailable, we will discuss it with you and if the item won't become availabe in acceptable by you time interval we will refund you the full amount of that item.

VAT

All our prices inlude VAT, although in some cases it may be 0%. E.g. books are rated 0% VAT if they don't include electronic products such as a DVD or CD disk.
If you are ordering from outside the European Union, then you will not be charged VAT at all, as VAT is not applicable to export.

Our VAT registration number is: GB 941 59 3606

Please let us now if you need any additional information or help with choosing the right equipment.

We wish you clear, starry night skies and sunny days for your nature observation!

The 365Astronomy Team

(Last updated: 17 Sep 2013)

 
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