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Stock Info

General information about stock and product availability.

At the present we are working on a better system that will notify customer with a pop-up window when they order a product that is not available directly from stock. Until then please find below the information for guidence on what you can expect about product availability when you purchase a product from our online store.

At category pages, search result pages and product listing pages you will see a green, yellow or red bubble that indicates availability.

The gree bubble indicates that the product is in stock, or at least that it was in stock when we last time updated the stock info. At the moment the system doesn't automatically deduct a sold unit, we have to do it manually, so we would usually do it if there is a significant change in quantities.

The stock level show in brackets migth mean the real actual count or that there is at least that many items we had in stock at the last stock count. For items that we frequently sell in multiple quantities, like screws or eyecaps, the quantity usually shows the real quantity in stock. For other items (5) might mean that we have 5 or more.

 

The yellow bubble usually indicates that we have ONLY ONE ITEM IN STOCK or it is AVAILABLE FROM A UK OR EU DISTRIBUTOR'S STOCK that usually takes only few days in the case of a UK distributor (and 4 - 8 days in the case of a European distributor) to get the product here...There is also a chance that we've just sold that last one piece, so it's worth asking about the actual stock situation. There are lots of products that we don't frequently sell that we have only 1 in stock and will re-order when sold, so the yellow bubble might also mean that it is TEMPORARILY OUT OF STOCK, but WILL BE BACK IN STOCK WITHIN FEW DAYS.

 

When you see a red bubble, it means two things:

OUT OF STOCK  or AVAILABLE ON BACK ORDER ONLY

We use this symbol when something is out of stock for longer than just few days, it might be a week or two or sometimes much longer, so in any case it's worth asking.

There are products that we only order when we receive an order from you, so called BACK ORDER ITEMS. These are usually very expensive products like high end telescopes, radio telescopes, planetarium projector systems etc. or something that we rarely sell...

 
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